Day 2 Day Essential Services Pty Ltd
Website: https:day2dayessentialservices.com.au
Last updated: 02/01/2026

1. Introduction

Day 2 Day Essential Services Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect personal information including your name, email address, phone number, address, business or property details, billing and payment information, and any information you voluntarily provide through forms, enquiries, or communications with us. We may also collect NDIS-related and health information where required for service delivery and with consent.

3. How We Collect Information

Personal information is collected when you use our website, submit enquiries or forms, engage our services, communicate with us, or interact with our digital platforms. We may also collect information automatically via cookies and analytics tools.

4. How We Use Information

We use personal information to provide and manage our services, respond to enquiries, process invoices and payments, improve our website and services, send service-related communications, and comply with legal and regulatory obligations.

5. Disclosure of Information

We may disclose personal information to service providers such as IT, hosting, accounting, or payment processing providers, professional advisers, contractors, and government authorities where required by law. We do not sell or rent personal information.

6. Overseas Disclosure

Some service providers may store data outside Australia. We take reasonable steps to ensure overseas recipients handle personal information in a manner consistent with Australian privacy standards.

7. Cookies and Analytics

Our website may use cookies and third‑party analytics tools to analyse website traffic and improve user experience. You can disable cookies via your browser settings.

8. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no data transmission over the internet is completely secure.

9. Access and Correction

You may request access to or correction of personal information we hold about you by contacting us using the details below.

10. Complaints

If you believe your privacy has been breached, please contact us so we can attempt to resolve the issue. If you are not satisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be published on our website.

12. Contact Us

For privacy-related enquiries, contact:
Day 2 Day Essential Services Pty Ltd
Email: info@d2dservices.com.au

We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn and work.

Day 2 Day Essential Services is committed to inclusion, dignity, and respect for all people.
We welcome individuals of all abilities, cultures, backgrounds, genders, and beliefs. Our services are delivered in a person-centred, culturally safe, and inclusive manner, ensuring everyone feels valued, heard, and supported.

Day 2 Day Essential Services is an approved registered provider with the National Disability Insurance (NDIS) scheme.
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